FAQs

Ans: We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery (COD).

Ans: Shipping times may vary depending on your location. Typically, domestic orders are delivered within 5-7 business days.

Ans: Yes, we offer cash on delivery as a payment option for your convenience.

Ans: Yes, we provide free shipping on all orders within India.

Ans: We offer a 5-day easy return policy for domestic orders. Please refer to our Returns Policy page for more details.

Ans: To initiate a return, please contact our customer support team within 5 days of receiving your order. You will need to provide a valid reason for the return. Once approved, you can send the item back to us. Please ensure that the item is unused and in its original packaging. Upon receiving the returned item, we will inspect it and initiate the refund process if it meets our return criteria.

Ans: Cash on delivery orders will be shipped only after successful address verification via phone call or WhatsApp. Please allow additional time for this verification process.

Ans: Yes, an unboxing video is compulsory for return approval. This helps us ensure that the returned item is in its original condition and packaging.

Ans: Unfortunately, orders cannot be cancelled once they have been shipped. Please make sure to review your order carefully before placing it.

Ans: Currently, we only ship within India. We hope to expand our shipping services internationally in the future.

Ans: Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track your order on our website or the courier's website.

Ans: We strive to ensure that the colors of our products are accurately represented in the product images. However, please note that colors may appear slightly different due to variations in monitor settings and lighting conditions.

Ans: At the moment, we do not offer customization options for products. However, we are constantly expanding our product offerings, so please check back regularly for updates.

Ans: If you receive a defective or damaged item, please contact our customer support team immediately. We will arrange for a replacement or refund as per our Return Policy.

Ans: We strive to process orders quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible if you need to make any changes to your order.

Ans: You can contact our customer support team via email at support@thestylend.com or through our Contact Us page on the website.

Ans: Yes, we offer gift wrapping services for an additional fee. You can select this option during checkout.

Ans: Yes, all prices listed on the website are inclusive of applicable taxes.